Privacy Policy
Last updated: September 2026
Privacy Policy
Eight Forty Two respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, apply for or book one of our services, or otherwise interact with Eight Forty Two. Throughout this policy, “Eight Forty Two”, “we”, “us” and “our” refer to EIGHT FORTY TWO LTD, trading as Eight Forty Two.
1. Who We Are
Eight Forty Two is a creative services business working across the music and wider creative industries. Our services may include audio production, recording, mixing and mastering, visual production, photography, artwork and design, marketing, artist development, operational support and other related creative and media services. For the purposes of applicable UK data protection law, the organisation responsible for your personal information is: Trading name: Eight Forty Two. Legal name: EIGHT FORTY TWO LTD. Business address: 4500 Parkway, PO15 7AZ. Email: hello@eightfortytwo.co.uk.
2. Information We May Collect
The personal information we collect depends on how you interact with us. It may include your name; email address; telephone number; artist, band, business or organisation name; social media profiles or website addresses; information submitted through contact, enquiry, application or booking forms; information about a project, service or opportunity you are interested in; correspondence between you and Eight Forty Two; billing and transaction information where you purchase or book services; information required to manage an ongoing client relationship; marketing preferences; technical information relating to your use of our website, where collected through cookies or similar technologies; and any other information you voluntarily provide to us. Where you contact us on behalf of a band, company, organisation or other person, you should only provide personal information about other individuals where you are authorised to do so.
3. How We Collect Your Information
We may collect personal information when you submit a form through our website; contact us by email, telephone or social media; enquire about our services; request a quotation or proposal; make or discuss a booking; become a client; work or collaborate with us; subscribe to communications where this functionality is offered; attend or participate in a project, production, event or session involving Eight Forty Two; or otherwise provide information directly to us. We may also collect limited technical information automatically when you use our website through cookies and similar technologies, depending on the technologies implemented on the site and your consent choices.
4. How We Use Your Information
We may use personal information to respond to enquiries; communicate with prospective and existing clients; understand your project and requirements; prepare quotations, proposals and project plans; process and manage bookings; deliver contracted services; manage client and business relationships; issue invoices and maintain financial records; coordinate productions, sessions, shoots and other projects; provide customer support; maintain records of communications and agreed project requirements; improve our website, services and customer experience; protect our business, website and systems against misuse or fraud; comply with legal, regulatory, tax and accounting requirements; and send marketing communications where we have an appropriate lawful basis to do so. We will not use your personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law.
5. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on: Contract — where processing your information is necessary to enter into or perform a contract with you. Legitimate interests — where processing is reasonably necessary for the operation, administration, development or protection of our business, provided those interests are not overridden by your rights and interests. Consent — where you have actively agreed to a particular use of your information and consent is the appropriate legal basis. Legal obligation — where we need to process or retain information to comply with a legal requirement. The appropriate lawful basis will depend on why and how your information is being used.
6. Marketing Communications
Where permitted by law, we may contact you about Eight Forty Two services, projects, opportunities or other relevant business updates. Where consent is required, we will obtain it before sending those communications. You can unsubscribe from marketing communications at any time using any unsubscribe option provided or by contacting us directly. Stopping marketing communications will not prevent us from sending communications that are necessary to manage an enquiry, booking, project, payment or existing contractual relationship.
7. Cookies & Website Technologies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage or support other website functionality. Some cookies may be essential to the operation of the website, while others may require your consent before being placed on your device. Where required, you will be given the opportunity to manage your cookie preferences through our website. Further details about the cookies and technologies actually used by the website should be provided through our Cookie Policy and/or cookie consent system.
8. Sharing Your Information
We do not sell your personal information. We may share personal information where reasonably necessary with trusted third parties that help us operate our business or deliver our services. Depending on the project and services being provided, these may include professional advisers, payment providers, website and technology providers, contractors, production partners, studios, venues or other suppliers. We may also disclose personal information where required by law, regulation, legal proceedings or a lawful request from an appropriate authority. Where third parties process personal information on our behalf, we expect them to handle that information appropriately and in accordance with applicable data protection requirements.
9. International Data Transfers
Some technology providers or third-party services we use may process or store information outside the United Kingdom. Where personal information is transferred internationally, we will take appropriate steps where required to ensure that the transfer is made in accordance with applicable UK data protection law.
10. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to fulfil contractual, accounting, tax, legal or reporting requirements. Different categories of information may therefore be retained for different periods. When information is no longer reasonably required, we will delete, anonymise or otherwise securely dispose of it where appropriate.
11. How We Protect Your Information
We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. However, no website, electronic communication or online storage system can be guaranteed to be completely secure.
12. Your Data Protection Rights
Depending on the circumstances and applicable UK data protection law, you may have rights in relation to your personal information. These may include the right to request access to personal information we hold about you; request correction of inaccurate or incomplete information; request deletion or restriction of processing in certain circumstances; object to certain types of processing; request the transfer of certain personal information; withdraw consent where processing is based on consent; and raise a concern about how your personal information is being handled. These rights are subject to legal conditions and exceptions and will not apply in every circumstance. To exercise a data protection right, please contact us using the details below. We may need to verify your identity before completing a request.
13. Children
Our website and services are not primarily directed at children. If a person under the age of 18 wishes to enter into an agreement with Eight Forty Two, we may require the involvement or consent of a parent, guardian or other responsible adult where appropriate. We do not knowingly collect personal information from children where doing so would be unlawful.
14. Third-Party Websites
Our website may contain links to websites, social media platforms and services operated by third parties. Those organisations are responsible for their own privacy practices. We recommend reviewing their privacy policies before providing personal information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements. The latest version will be published on this page and the “Last updated” date will be amended accordingly.
16. Contact Us
If you have questions about this Privacy Policy, how we use your personal information or wish to exercise a data protection right, please contact: Eight Forty Two. EIGHT FORTY TWO LTD. 4500 Parkway, PO15 7AZ. hello@eightfortytwo.co.uk
17. Complaints
If you have concerns about how your personal information has been handled, we would encourage you to contact us first so that we can try to resolve the issue. You may also have the right to make a complaint to the UK supervisory authority for data protection, the Information Commissioner’s Office (ICO), or another relevant supervisory authority where applicable. Nothing in this Privacy Policy affects your statutory data protection rights.
